:root{--consser-chatbot-azul:#1E5799;--consser-chatbot-azul-oscuro:#163F73}#consser-chatbot-toggle{position:fixed;right:24px;bottom:92px;z-index:51;width:56px;height:56px;border-radius:9999px;border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;background:var(--consser-chatbot-azul);color:#fff;box-shadow:0 6px 18px rgba(0,0,0,.22);transition:transform .25s ease,background .25s ease}#consser-chatbot-toggle:hover{transform:scale(1.08);background:var(--consser-chatbot-azul-oscuro)}#consser-chatbot-toggle svg{width:26px;height:26px}#consser-chatbot-toggle .consser-chatbot-icon-close{display:none}#consser-chatbot-toggle.is-open .consser-chatbot-icon-chat{display:none}#consser-chatbot-toggle.is-open .consser-chatbot-icon-close{display:block}#consser-chatbot-badge{position:absolute;top:-4px;right:-4px;background:#3a3a3a;color:#fff;font-size:11px;font-weight:700;width:20px;height:20px;border-radius:9999px;display:flex;align-items:center;justify-content:center;border:2px solid #fff}#consser-chatbot-toggle.is-open #consser-chatbot-badge{display:none}#consser-chatbot-window{position:fixed;right:24px;bottom:160px;z-index:51;width:360px;max-width:calc(100vw - 32px);height:500px;max-height:calc(100vh - 200px);background:#fff;border-radius:14px;box-shadow:0 16px 40px rgba(0,0,0,.25);display:flex;flex-direction:column;overflow:hidden;opacity:0;transform:translateY(16px) scale(.97);pointer-events:none;transition:opacity .22s ease,transform .22s ease;font-family:Inter,sans-serif}#consser-chatbot-window.is-open{opacity:1;transform:translateY(0) scale(1);pointer-events:auto}#consser-chatbot-window .consser-chatbot-header{background:var(--consser-chatbot-azul);color:#fff;padding:16px 18px;display:flex;align-items:center;gap:12px;flex-shrink:0}#consser-chatbot-window .consser-chatbot-avatar{width:40px;height:40px;border-radius:9999px;background:#fff;color:var(--consser-chatbot-azul);display:flex;align-items:center;justify-content:center;flex-shrink:0}#consser-chatbot-window .consser-chatbot-avatar svg{width:24px;height:24px}#consser-chatbot-window .consser-chatbot-header-texto{flex:1;min-width:0}#consser-chatbot-window .consser-chatbot-header-texto strong{display:block;font-size:15px;font-weight:700;line-height:1.2}#consser-chatbot-window .consser-chatbot-header-texto span{display:flex;align-items:center;gap:5px;font-size:12px;color:rgba(255,255,255,.85);margin-top:2px}#consser-chatbot-window .consser-chatbot-punto-online{width:7px;height:7px;border-radius:9999px;background:#3edc81;display:inline-block}#consser-chatbot-cerrar{background:rgba(255,255,255,.18);border:none;color:#fff;width:30px;height:30px;border-radius:9999px;display:flex;align-items:center;justify-content:center;cursor:pointer;flex-shrink:0;transition:background .2s ease}#consser-chatbot-cerrar:hover{background:rgba(255,255,255,.32)}#consser-chatbot-body{flex:1;overflow-y:auto;padding:18px 16px;background:#f0ede8;display:flex;flex-direction:column;gap:12px}#consser-chatbot-body::-webkit-scrollbar{width:6px}#consser-chatbot-body::-webkit-scrollbar-thumb{background:#d9d3c7;border-radius:9999px}.consser-chatbot-fila{display:flex;gap:8px;align-items:flex-end;animation:consser-chatbot-aparecer .25s ease}@keyframes consser-chatbot-aparecer{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.consser-chatbot-fila.consser-chatbot-usuario{justify-content:flex-end}.consser-chatbot-mini-avatar{width:26px;height:26px;border-radius:9999px;background:var(--consser-chatbot-azul);color:#fff;display:flex;align-items:center;justify-content:center;flex-shrink:0}.consser-chatbot-mini-avatar svg{width:16px;height:16px}.consser-chatbot-burbuja{max-width:78%;padding:10px 14px;border-radius:14px;font-size:13.5px;line-height:1.5;color:#3a3a3a}.consser-chatbot-fila.consser-chatbot-bot .consser-chatbot-burbuja{background:#fff;border:1px solid #e5e1d8;border-bottom-left-radius:4px}.consser-chatbot-fila.consser-chatbot-usuario .consser-chatbot-burbuja{background:var(--consser-chatbot-azul);color:#fff;border-bottom-right-radius:4px}.consser-chatbot-burbuja p{margin:0 0 6px}.consser-chatbot-burbuja p:last-child{margin-bottom:0}.consser-chatbot-burbuja strong{color:var(--consser-chatbot-azul)}.consser-chatbot-fila.consser-chatbot-usuario .consser-chatbot-burbuja strong{color:#fff}#consser-chatbot-opciones{display:flex;flex-direction:column;gap:8px;padding:4px 2px 2px}.consser-chatbot-opcion{text-align:left;background:#fff;border:1.5px solid var(--consser-chatbot-azul);color:#3a3a3a;font-family:inherit;font-size:13.5px;font-weight:600;padding:10px 14px;border-radius:10px;cursor:pointer;display:flex;align-items:center;justify-content:space-between;gap:8px;transition:background .18s ease,color .18s ease}.consser-chatbot-opcion:hover{background:var(--consser-chatbot-azul);color:#fff}.consser-chatbot-opcion:hover svg{opacity:1}.consser-chatbot-opcion svg{width:15px;height:15px;flex-shrink:0;opacity:.7}.consser-chatbot-boton-enlace{display:inline-flex;align-items:center;gap:8px;background:var(--consser-chatbot-azul);color:#fff!important;font-weight:700;font-size:13px;padding:10px 16px;border-radius:9999px;text-decoration:none;margin-top:4px;transition:background .2s ease}.consser-chatbot-boton-enlace:hover{background:var(--consser-chatbot-azul-oscuro)}.consser-chatbot-boton-enlace.consser-chatbot-boton-whatsapp{background:#25d366}.consser-chatbot-boton-enlace.consser-chatbot-boton-whatsapp:hover{background:#1da851}#consser-chatbot-window .consser-chatbot-footer{flex-shrink:0;padding:12px 16px;background:#fff;border-top:1px solid #edeae3;text-align:center}#consser-chatbot-window .consser-chatbot-footer a{font-size:12.5px;font-weight:700;color:#3a3a3a;text-decoration:none;display:inline-flex;align-items:center;gap:6px}#consser-chatbot-window .consser-chatbot-footer a:hover{color:var(--consser-chatbot-azul)}@media (max-width:480px){#consser-chatbot-toggle{right:16px;bottom:84px}#consser-chatbot-window{right:16px;left:16px;width:auto;bottom:148px;height:auto;max-height:calc(100vh - 180px)}}